Hello, my name is
Jim Peel
Staff Site Reliability Engineer & Technical Leader
Accomplished IT professional with 18+ years of experience bridging the gap between deep technical execution and high-level enterprise strategy. Specializing in AWS GovCloud, OCI, and Kubernetes, I design resilient, continuous-delivery cloud architectures for highly regulated, FedRAMP High environments. Proven track record of leading cross-functional teams, slashing production downtime, and engineering infrastructure solutions that have delivered over $4M in cost avoidance.
Core Competencies
Cloud Architecture & Migration
Database Reliability Engineering
Containerization & Orchestration
Observability & Incident Management
Cross-Functional Technical Leadership
Stakeholder & Vendor Governance
Financial Operations (FinOps)
Risk & Compliance Management
Regulated Cloud Operations
Infrastructure as Code (IaC)
Automation & Scripting
Downtime & Toil Reduction
Featured Tech
Featured Projects
PostgreSQL Container Lifecycle & SRE Automation Overhaul
Eliminated multi-minute standalone database deadlocks in AWS GovCloud by re-engineering `s6-overlay` lifecycles, reducing compliance maintenance windows by 66% through operational process consolidation.
Process SupervisionReliability EngineeringIncident PreventionLifecycle AutomationAWS GovCloudGraceful ShutdownContainer Shutdown SemanticsSIGTERMKubernetesKubernetes preStopPostgreSQLs6-overlayDockerBashLinux
Professional Experience
@ Medallia
Staff Site Reliability Engineer – GovCloud
Nov 2024 • Aug 2025 • (10 months)- Operated a FedRAMP High Experience Cloud Platform within isolated AWS GovCloud environments, supporting multi-product, multi-tenant SaaS workloads that delivered AI-driven analysis of unstructured feedback, generating real-time sentiment and topic insights.
- Partnered extensively with a lead developer to deploy a Business Metrics platform, co-designing a multi-source ingestion engine and a TimescaleDB instance to provide reliable, long-term BI data used by executive leadership and product teams for strategic forecasting.
- Diagnosed an elusive split-brain routing anomaly between a HAProxy fleet and a custom P2P mesh overlay, engineering a targeted Prometheus alerting pipeline to catch ghost-node signatures within 2 minutes and protect contractual SLA revenue.
- Eliminated the primary reliability issue across 200 standalone PostgreSQL instances by resolving issues with s6-overlays, signal propagation, and Kubernetes preStop hooks; reduced pod termination latency from 15 minutes to 15 seconds and increased rollout velocity by 10x.
- Automated monthly regeneration of immutable infrastructure across a 450-node Kubernetes/Mesos fleet, cutting manual toil by 50% and transforming a high-touch compliance process into a predictable software-defined lifecycle.
Reliability EngineeringPlatform EngineeringGitOpsObservabilityAutomationFedRAMP HighMulti-tenant SaaSDistributed SystemsKubernetesHelmArgoCDTerraformTerragruntJenkinsKeycloakPrometheusGrafanaLokiKafkaPostgreSQL
@ Mason County Outfitters
Founder & Owner
Jul 2021 • Aug 2024 • (3 years and 2 months)- Founded and operated a brick-and-mortar outdoor clothing and apparel store on the square in Mason, Texas.
- Built and ran the business through hands-on ownership, balancing product strategy, financial discipline, community relationships, and day-to-day execution.
@ Oracle
Cloud Solutions Architect
Nov 2017 • Jun 2021 • (3 years and 8 months)- Served as Architect across 3 of 6 agile teams for a massive datacenter-exit initiative, orchestrating the end-to-end cloud architecture, staging, and zero-downtime migration of 50+ enterprise applications to OCI.
- Co-architected "Blueprint," an internal Oracle APEX and database infrastructure platform automating end-to-end OCI provisioning; implemented automated approval guardrails to streamline requests and orchestrate downstream Terraform, Jenkins, and Chef pipelines.
- Spearheaded the technical discovery and compliance review process for undocumented legacy applications; systematically mapped drift from legacy environments to present and validate modernized architectures before the enterprise governance committee.
- Won Oracle’s Advanced Python Hackathon by engineering a full-stack OCI asset discovery and security analysis platform (Python/Flask/SQLite/JS); mapped multi-tenancy infrastructure topologies directly to active security list rule sets to instantly isolate port blocking issues and accelerate migration validation.
Technical Lead – Global IT
Feb 2014 • Nov 2017 • (3 years and 10 months)- Recipient of the Global IT CIO Recognition Award for outstanding technical leadership within a corporate-wide initiative to reclaim 2.1M public IPv4 addresses to support rapid Oracle Cloud growth.
- Spearheaded the initial forensic analysis of 33 distinct /16 public network blocks shared across organizations.
- Orchestrated reclamation for my organization by programmatically mapping complex cross-infrastructure dependencies and leading over 50 off-hour change windows.
- Developed topology and automation tools used for analying and driving strategic cross-functional changes; led the consolidation of 30 ZFS appliances/280TB of data resulting in $186K annually savings.
IT Manager — Infrastructure Engineering & Project Delivery
Mar 2011 • Feb 2014 • (2 years)- Directed 24×7 infrastructure operations supporting 2,000+ physical and virtual servers and 2.1 PB of enterprise storage, sustaining greater than 99% availability for business-critical services.
- Led a 12-person cross-functional infrastructure engineering team responsible for the design, deployment, lifecycle management, and operational support of enterprise compute and storage platforms.
- Oversaw virtualization and infrastructure-modernization initiatives that consolidated a 1,113-server estate by 77% and accelerated new application deployment by more than 80%.
- Managed cross-functional delivery across application, network, and infrastructure teams, resolving technical dependencies and ensuring production readiness for new and upgraded business systems.
IT Manager — Global Backup Infrastructure & Compliance
Apr 2008 • Mar 2011 • (2 years)- Directed a 25-person global engineering and operations team (11 US, 14 offshore) safeguarding data across 415 enterprise storage appliances, 580 tape drives, and 45K backup media across 6 datacenters streaming 15 PB/month.
- Engineered a complete post-acquisition infrastructure overhaul following the Sun/STK merger; partnered with OSB product developers to implement enterprise features, successfully replacing NetBackup and cutting $2M in annual licensing costs.
- Led global audit defense for SAS70, SOX, and PCI controls, working directly with auditors to gather and validate technical evidence while ensuring strict SLA compliance across 2,000+ monthly service requests.
IT Manager — Enterprise SaaS Backups
Apr 2007 • Apr 2008 • (1 year and 1 month)- Fast-tracked to IT Manager based on exceptional technical impact.
- Led backup strategy for Oracle’s SaaS E-Business Suite, managing a 6-person team and supporting backup architecture for 450+ corporate clients with 6 PB of monthly backups.
- Architected and delivered a $715K enterprise tape encryption solution across primary and DR datacenters, conducting multi-vendor POCs to establish high-throughput hardware encryption with unique per-tape key rotation.
Storage Engineer — Backup Infrastructure Lead
Sep 2004 • Apr 2007 • (2 years and 8 months)- Served as backup infrastructure SME and core competency lead, engineering more than $8M in dedicated backup infrastructure for Oracle’s flagship 138,000 sq/ft Austin Data Center across 30 network zones.
- Developed custom backup automation, reporting tools, and data-management utilities that improved operational visibility, capacity planning, and licensing efficiency.